Privacy Policy

Effective Date: 12/6/24

1. Introduction

Lioness Defender, LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, share, and protect information when you interact with our website, products, and services.

2. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, mailing address, and payment information when you make a purchase, sign up for our newsletter, or contact us for customer service.

Non-Personal Information: We collect non-personal information through cookies and similar tracking technologies. This includes data like your IP address, browser type, and browsing behavior on our site.

3. How We Use Your Information

We may use your information for the following purposes:

To process transactions and fulfill orders
To communicate with you about your orders, account, or customer service requests
To improve our website, products, and customer experience
To send promotional offers and updates (you can opt out at any time)
To comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third-party service providers for specific purposes, including:

Payment Processing: We may share data with payment processing companies to complete transactions.

Shipping Partners: Your information may be shared with shipping providers to deliver your orders.

Marketing and Analytics: We may use third-party services to help us understand how our site is used and improve customer experience.

We require that all third parties handle your data securely and in accordance with applicable privacy laws.

5. Data Security

We implement a variety of security measures to protect your personal information. This includes encryption of sensitive information, such as credit card numbers, and restricted access to your data.

6. Cookies and Tracking

Our site uses cookies and similar technologies to enhance user experience, gather data about site traffic, and improve our services. You can disable cookies in your browser settings, but please note this may affect some functionality of our site.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Access: You can request a copy of the information we hold about you.
Correction: You can request that we correct any inaccurate data.
Deletion: You can request that we delete your personal information under certain circumstances.
Opt-Out: You can unsubscribe from promotional emails by following the unsubscribe link in our emails.

To exercise these rights, please contact us at lionessdefenderoh@gmail.com.

8. Children’s Privacy

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The updated policy will be posted on our website with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lioness Defender, LLC
8584 E Washington St.
Suite 107
Chagrin Falls, OH 44023
lionessdefenderoh@gmail.com
440-589-7433